Privacy policy

Wisdom8 Ltd, a company limited by guarantee and incorporated and registered in England whose registered office is 1 King William Street, London EC4N 7AF UK. Wisdom8 is a global coaching firm, working in the area of executive and team development and is the operator of the website at 

In this Privacy Policy, references to "you" means any person submitting any data to us or to this Website about himself or herself or about any other living individual in respect of any subscription of the company with the name Wisdom 8 Limited (or ‘Wisdom8’), which is registered in England and Wales under the company number 6081768, for the service made available through the Website. 

When you subscribe to use different aspects of the Website, we may ask you to supply us with various information about you or anyone who you represent. This Privacy Policy sets out the way in which we may use such information. 

If you have any questions, comments or suggestions about the way in which we use your personal information or if any of your personal information changes, please write to us at the above address or email us here.

Your privacy is very important to you and us. We shall therefore only use your name and other information that relates to you in the manner set out in this Privacy Policy. We will only use your personal information in a way that is fair to you. 

We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as law either requires us to, or as is relevant for the purposes for which it was collected. 

1. Data that we collect 

1. 1 We may collect and use various information, including some or all of the following relating to you or people you represent: the names, genders, email addresses, postal addresses, telephone numbers, dates of birth, photographs, IP address (automatically collected), web browser type and version (automatically collected), operating system (automatically collected), a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected), website usernames, passwords, payment card details, preferences and opinions. We need some of that information in order to allow you to go ahead and subscribe to use the Webservice and to upload material onto the Website. We may also collect information from third parties in order to verify any data that you have supplied to us. 

1.2 In addition, we may use that information to collect payment from you, to enable you to subsequently use parts of the Website, to detect any fraud or Website abuses, to send you information relevant to Wisdom8, or the Website, in case there is any servicing required and in case we have any queries. 

1.3 We may also use your email address that you initially submit to us to send you an email with information about Wisdom8 to enable you to commence using the Webservice. We may use your contact details to respond to you any queries you raise with us. We may use your contact details to inform you about developments or changes with the Webservice (including without limitation updates to the Website Terms of Use). 

1.4 We may email you with your password if you tell us that you have forgotten it. We may also use your data to send you feedback forms to complete about us or other subscribers, and to contact you over any aspect of the Wisdom8, the Webservice or the Website (including, but without limitation, providing support, preventing or investigating prohibited activity, enforcing the Website Terms of Use and verifying information). 

1.5 We may further collect (or allocate to you and you may change) a username and password to use restricted parts of the Website. We use that to enable you or anyone you represent or who represents you to access your restricted parts on the Website. 

1.6 Only submit to us, or the Website, information, which is accurate and not misleading, and keep it up to date and inform us of changes. By submitting data in respect of you and anyone else, please ensure that you have full authority and consent to supply us with that data on their behalf and you warrant to us that you have that authority. 

2. Other uses of your personal information 

2.1 We may also send you other information about us, promotions, further events, our newsletters, anything relating to our business partners, or anything in which you show an interest. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please send us an appropriate email here specifying which information you do not wish to receive. Within 7 working days of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will cease to send you all information referred to in this paragraph. 

3. Third Parties and Links 

3.1 We may pass some of the data about you and the people you represent to other users and post the data on the Website in the manner described in this Privacy Policy and on the Website. We may also pass some of the information you provide to us to for the purpose of providing you with information about events, forums or courses being run by Wisdom8 or partners. However, we shall not be responsible for any use or misuse of that data by any such third party. 

3.2 We may pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with providing the administration for running the Website, to assist with the verification facility, to enable us to collect payments from you, to analyse data and to provide us with marketing or customer service assistance. 

3.3 We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. We may also disclose your details as described elsewhere in this Privacy Policy. 

3.4 Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. 

3.5 The Website may contain advertising of third parties, dedicated pages operated by third parties and links to other Websites or frames of other Websites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other Websites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy. 

4. Security 

4.1 We have in place appropriate technical and security measures to prevent unauthorised or unlawful access to or accidental loss of or destruction or damage to your information. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address – email us here.

4.2 We store your personal details on a secure server. We use firewalls on our servers. When you send your payment card details through the Website, we use encryption by using Secure Website Certificate technology. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. 

4.3 We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorised access to your password and to your computer. 

5. Data retention 

5.1 Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. 

5.2 Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes. 

6. Your rights 

6.1 You have the following rights in relation to your Data: 

a. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. 

b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete. 

c. Right to erase – the right to request that we delete or remove your Data from our systems. 

d. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it. 

e. Right to data portability – the right to request that we move, copy or transfer your Data. 

f. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests. 

6.1 To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address – email us here.

6.2 If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at 

7. Cookies 

7.1 The Website uses cookies. Cookies are tiny text files that identify your computer to our server as a unique user when you visit certain pages on the Website and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognise your Internet Protocol address, saving you time while you are on, or want to enter, the Website. 

7.2 We only use cookies for your convenience in using the Website (for example to remember who you are when you want to amend your data without having to re-enter your username and password) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Website and may prevent us from providing the full range of facilities to you through the Website. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. If you want to find out more information about cookies, go to or to find out about removing them from your browser, go to

7.3 Type of Cookie Purpose 

a. Strictly necessary cookies – These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. 

b. Analytical/performance cookies – They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 

c. Functionality cookies – These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). 

d. Targeting cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. 

8. Data Protection Laws  

Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK. 

GDPR the General Data Protection Regulation (EU) 2016/679; 

UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011; 

User or you is any third party that accesses the Website and is not either (i) employed by Wisdom8 and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Wisdom8 and accessing the Website in connection with the provision of such services; and 

Website the website that you are currently using,, and any sub-domains of this site unless expressly excluded by their own terms and conditions. 

9. Changes 

Any material changes to the way in which we use your data will be described in future versions of this Privacy Policy. Each time you submit data to us, enter the Website, use the Webservice, or upload material onto the Website, you agree that the Privacy Policy current at that time shall apply to all information that we hold about you. 

10. Consent 

By submitting data and using the Website, you consent to our use of your data and of anyone you represent in the manner set out in this Privacy Policy (as amended) and you are responsible for ensuring that you have authority to consent on behalf of anyone about whom you submit data to us.